Centerville Service Center

Kathy Shaw – Licensed Hearing Aid Dispenser – Oskaloosa, Pella, Grinnell, Centerville

Kathy is one of the most experienced Licensed Hearing Aid Dispensers within the Concept family.  Previously, Kathy was an operator of a Purebred Simmental Cow/Calf operation as well as working hands-on with the animals.  In fact, after her traditional work day is complete, Kathy still works on her farm. Outside of her love of land and animals, Kathy enjoys a variety of activities with her children and grandchildren.

Kathy started at Concept early in its inception in 2002.  Because of her years of service, Kathy brings a great deal of expertise to the team.  She treasures seeing the life changing moments of patients that bring smiles and even tears.  She looks at her position as a way to improve the quality of life for others.  Kathy isn’t just part of a family business, she works with family.  Her daughter Stacy is a Licensed Hearing Aid Dispenser at the same location, which makes for a unique and efficient team.  

Stacy Sammons – Licensed Hearing Aid Dispenser – Oskaloosa, Pella, Grinnell, Centerville

Stacy started out as a Clinic Administrator for Concept in 2006.  Her passion for the job allowed her to become a Licensed Hearing Aid Dispenser in 2011.   Stacy loves her job and meeting new Concept patients every day.

Stacy’s dedication comes from seeing the difference she can make in a patients’s daily life.  She often witnesses a patient’s face light up when they hear clearly for the first time, finding this to be the most rewarding part of her work.  For Stacy, working at Concept means getting to do what she loves everyday.   When she’s not pursuing her passion, she spends time with her son, family, and friends.