Meet Our Team

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Our team of Audiologists and Licensed Hearing Instrument Specialists are fully trained, certified, and experienced in the fields of hearing health, tinnitus, testing for hearing loss, and prescribing treatment for hearing loss. Each Clinic Administrator is a friendly and knowledgeable touchstone, whose face you will come to recognize as you proceed on your journey with us.

Taylor Parker

Taylor Parker – President/Owner – Corporate Office

Duane Flagel

Duane Flagel –  Co-Founder


Sheila Williams – Operations Manager – Corporate Office

Claire McGranahan

Claire McGranahan – Marketing and Communications Director – Corporate Office

Concept Staff_2016_28

Sara Elliott – Digital Marketing Coordinator – Corporate Office

Tennille Fain

Tennille Fain –  Clinic Administrator Corporate Office

Eric Wolvers

Eric Wolvers – Licensed Hearing Instrument Specialist – West Des Moines


Robert Steger – Licensed Hearing Instrument Specialist – West Des Moines

Patty Noyes

Patty Noyes – Clinic Administrator – West Des Moines


Carrie Scott – Clinic Administrator – West Des Moines

Melissa Hamerlinck

Melissa Meggers – Audiologist – Cedar Rapids, Coralville

Sandy Brune

Sandy Brune – Licensed Hearing Instrument Specialist – Coralville, Cedar Rapids


Diana Parisi – Clinic Administrator – Cedar Rapids

Therese LeClere

Therese LeClere – Clinic Administrator – Coralville, Cedar Rapids

Kathy Shaw

Kathy Shaw – Licensed Hearing Instrument Specialist – Oskaloosa, Pella, Grinnell

Stacy Sammons

Stacy Sammons – Licensed Hearing Instrument Specialist – Oskaloosa, Pella, Grinnell

Michele Van Helten

Michele Van Helten – Clinic Administrator – Oskaloosa, Pella

Summer Alberts-VanVeen

Summer Alberts-VanVeen – Licensed Hearing Instrument Specialist – Marshalltown, Ottumwa


Janet Dolezal – Clinic Administrator – Marshalltown


Debbie Watts – Clinic Administrator – Ottumwa


Kat Klauer – Licensed Hearing Instrument Specialist – Quad CitiesClinton


Shauna Learn – Clinic Administrator  – Quad Cities


Stacy Paper – Clinic Administrator  – Quad Cities

Eric Smargiasso

Eric Smargiasso, NBC-HIS  – Licensed Hearing Instrument Specialist – Ames, Pleasant Hill, Fort Dodge

Liz Kelly

Liz Kelly – Clinic Administrator – Pleasant Hill, Fort Dodge


Heather Houk – Licensed Hearing Instrument Specialist


Rhonda McCarthy –  Clinic Administrator – Dubuque


Stephanie Connell –  Clinic Administrator – Waterloo, West Union