If you have a hearing loss, you may qualify for an amplified phone through Telecommunications Access Iowa (TAI) at little or no cost to you. Visit a Concept clinic and we will verify if you have a hearing loss. If so, we can help you complete the application then Concept will sign and verify the back of the form and mail it on your behalf. Within a few weeks, TAI will mail you either a letter or a voucher to cover the price of the amplified phone. Bring this voucher to your local Concept clinic to trade for an amplified phone for your home.