West Des Moines, Iowa Clinic Location

The Concept by Iowa Hearing Aid Centers West Des Moines clinic location is headed up by Licensed Hearing Instrument Specialists Summer Alberts-VanVeen and Robert Steger, and Tammy Williams and Patty Noyes are our Clinic Administrators. The West Des Moines center is a full-service hearing aid clinic where patients can get hearing aid cleanings, check-ups, and trade-in or purchase new hearing aids. Hearing screenings are free, so come in and check your hearing with our friendly staff.

At Concept, there are no hidden fees, no commitment to buy, and free lifetime follow-up care with purchase. The West Des Moines clinic is equipped with the latest technology and newest hearing aids available on the market.

Location and Clinic Hours

Valley West Mall
1551 Valley West Dr., Ste. 251
West Des Moines, IA 50266


Clinic Hours:
Monday and Tuesday: 8 a.m. – 7 p.m.
Wednesday-Friday: 8 a.m. – 5 p.m.
Third Saturday of each month: 10 a.m. – 3 p.m.

Click here to view a list of clinic closings for holidays or inclement weather.

Clinician Hours:
Monday: 8 a.m. – 7 p.m.
Tuesday: 9 a.m. – 7 p.m.
Wednesday: 9 a.m. – 5 p.m.
Thursday and Friday: 8 a.m. – 5 p.m.
Third Saturday of each month: 10 a.m. – 3 p.m.

West Des Moines Team

Summer Alberts-VanVeen

Summer Alberts-VanVeen – Licensed Hearing Instrument Specialist – West Des Moines

Summer joined the Concept family in November of 2015. Before joining the Concept team, Summer spent over 9 years in management and logistics with a health and child development background. Her favorite part of being with this team is knowing that the people she works with are experts at what they do and the patients’ quality of life has improved because of it.

In her time away from work, Summer is a semi-professional competitive runner with two grown boys. She loves anything adventurous and everything that brings a smile to someone.


Robert Steger – Licensed Hearing Instrument Specialist – West Des Moines

Robert graduated from Iowa State University with a Sociology/Psychology degree driven by a desire to help others. He has over 10 years of experience in health care as a Human Resources Director and 20 years experience in business management.

Wanting to follow his passion for health care and be directly involved with patients, Robert joined the Concept team. He appreciates Concept’s dedication to helping the patient not only to hear but to understand what the person may be missing by not hearing. Concept provides the latest in hearing technology that increases the ability to communicate in noisy environments, reduces loud noise pain, and increases understanding of what family and friends are saying.

Robert enjoys golf, the theater, music venues, and being an active participant in the community by being involved with various organizations that help make the Iowa community a great place to live.

Patty Noyes

Patty Noyes – Clinic Administrator – West Des Moines

Patty started with Concept in 2008.  Previously, she lived in Chicago for 26 years where she and her husband raised their three children. Patty now resides in Des Moines where she enjoys crafting, reading, and keeping up with 4 grandchildren. She enjoys working with senior patients and seeing the happy expressions when they hear what they’ve been missing.  

Tammy Williams_web

Tammy Williams – Clinic Administrator – West Des Moines

Tammy brings 5 years of experience in the healthcare and insurance industry to Concept’s West Des Moines clinic. She enjoys talking with patients and getting to know each one.

When not at the West Des Moines clinic, Tammy spends her time quilting, watching a good television series or movie, or with her three adult children and one grandchild.

Did you have a great experience with Summer, Robert, Patty, and Tammy at Concept by Iowa Hearing Aid Centers’ West Des Moines clinic? We’d love to hear about it!

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