Waterloo, Iowa Clinic Location

The Concept by Iowa Hearing Aid Centers Waterloo clinic location is headed up by Licensed Dispenser Heather Houk, and Ellen Humphrey is our Clinic Administrator. The Waterloo location is a full-service hearing aid clinic where patients can get hearing aid cleanings, check-ups, and trade-in or purchase new hearing aids. Hearing screenings are free, so come in and check your hearing with our friendly staff. At Concept, there are no hidden fees, no commitment to buy, and free lifetime follow-up care with purchase. The Waterloo clinic is equipped with the latest technology and newest hearing aids available on the market.

  • Location & Clinic Hours

    267 E. San Marnan Drive
    Waterloo, IA 50702


    Clinic Hours:
    Monday – Thursday: 8:30am – 5pm
    Friday: 8:30am – 3:30pm

    Clinician Hours:
    Monday, Thursday, & Friday: 9am – 5pm

    For more information on Concept clinic closings due to upcoming holidays, click here.

Waterloo Team

Heather Houk

Heather Houk – Licensed Hearing Aid Dispenser – Waterloo, Dubuque, West Union

Heather was born and raised in southern Iowa. She has eight years experience in health care, with two years in an Otology/Neurology office.

Heather enjoys spending time with her husband and two boys. During football season they can be found cheering on the Hawkeyes.

Ellen Humphrey – Clinic Administrator – Waterloo, West Union