Waterloo, Iowa Clinic Location
Waterloo, Iowa Clinic Location
The Concept by Iowa Hearing Aid Centers Waterloo clinic location is headed up by Licensed Hearing Instrument Specialist Heather Houk, and Bridgette Barthelmes is our Clinic Administrator. Our Waterloo clinic won the Waterloo-Cedar Falls Courier’s Best of the Best 2017 award in Hearing Aids/Service.
The Waterloo location is a full-service hearing aid clinic where patients can get hearing aid cleanings, check-ups, and trade-in or purchase new hearing aids. Hearing screenings are always free, so come in and check your hearing with our friendly staff.
When you purchase Concept hearing aids and become a part of the Concept family, you won’t be charged a co-pay for your future appointments.
Location and Clinic Hours
267 E. San Marnan Dr.
Waterloo, IA 50702
Get directions
319-233-3368
Clinic Hours:
Monday-Friday: 9 a.m. – 5 p.m.
Closed first and third Monday of the month.
Click here to view a list of clinic closings for holidays or inclement weather.
Clinician Hours:
Monday, Thursday, and Friday: 9 a.m. – 5 p.m.
Waterloo Team

Heather Houk – Licensed Hearing Instrument Specialist – Waterloo, Dubuque, West Union
Heather was born and raised in southern Iowa. She has eight years experience in healthcare, with two years in an Otology/Neurology office.
Heather enjoys spending time with her husband and two boys. During football season they can be found cheering on the Hawkeyes.

Bridgette Barthelmes – Clinic Administrator – Waterloo, West Union
Bridgette brings over 10 years of experience working in a wide range of Customer Service areas. She loves working with people and enjoys being a champion for patient’s hearing health.
When not at Concept, she spends time with her two puppies, Snooki and CoCo. She also spends time on her family’s farm, keeping up with her nieces and nephews, and enjoys all kinds of music and attending concerts. Go Cubs!
Did you have a great experience with Heather and Bridgette at our Waterloo clinic? We’d love to hear about it!
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Waterloo, IA 50702
United States