Pella, Iowa Clinic Location

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The Concept by Iowa Hearing Aid Centers Pella clinic is headed up by Licensed Hearing Instrument Specialists Kathy Shaw and Stacy Sammons. The Pella location is a full-service hearing aid clinic where patients can get hearing aid cleanings, check-ups, and trade-in or purchase new hearing aids. Hearing screenings are free, so come in and check your hearing with our friendly staff.

At Concept, there are no hidden fees, no commitment to buy, and free lifetime follow-up care with purchase. The Pella clinic is equipped with the latest technology and newest hearing aids available on the market.

Location and Clinic Hours

1103 West 16th St.
Pella, IA 50219


Clinic Hours:
Wednesday: 8:30 a.m. – 4 p.m.
Thursday: 8:30 a.m. – 5 p.m.

Click here to view a list of clinic closings for holidays or inclement weather.

Clinician Hours:
Wednesday and Thursday: 9 a.m. – 4 p.m.

Pella Team

Kathy Shaw

Kathy Shaw – Licensed Hearing Instrument Specialist – Oskaloosa, Pella, Grinnell

Kathy is one of the most experienced Licensed Hearing Instrument Specialist within the Concept family.  Previously, Kathy was an operator of a Purebred Simmental Cow/Calf operation as well as working hands-on with the animals.  In fact, after her traditional work day is complete, Kathy still works on her farm. Outside of her love of land and animals, Kathy enjoys a variety of activities with her children and grandchildren.

Kathy started at Concept early in its inception in 2002.  Because of her years of service, Kathy brings a great deal of expertise to the team.  She treasures seeing the life-changing moments of patients that bring smiles and even tears.  She looks at her position as a way to improve the quality of life for others.  Kathy isn’t just part of a family business, she works with family.  Her daughter Stacy is a Licensed Hearing Instrument Specialist at the same location, which makes for a unique and efficient team.  

Stacy Sammons

Stacy Sammons – Licensed Hearing Instrument Specialist – Oskaloosa, Pella, Grinnell, Ottumwa

Stacy started out as a Clinic Administrator for Concept in 2006.  Her passion for the job allowed her to become a Licensed Hearing Instrument Specialist in 2011.   Stacy loves her job and meeting new Concept patients every day.

Stacy’s dedication comes from seeing the difference she can make in a patients’ daily life.  She often witnesses a patient’s face light up when they hear clearly for the first time, finding this to be the most rewarding part of her work.  For Stacy, working at Concept means getting to do what she loves every day.   When she’s not pursuing her passion, she spends time with her son, family, and friends.

Michele Van Helten

Michele Van Helten – Clinic Administrator – Oskaloosa, Pella

Michele joined Concept in January 2015, coming with over 16 years of customer service experience. Michele loves working with the public and meeting new people every day. “The reward of this job is knowing how much we have helped the patients walking in to improve their quality of life and hearing.”

Michele was born and raised in Oskaloosa and lives on an acreage outside of town. She’s married with two girls and two grandchildren. When she’s not at work, she enjoys spending time with my family and friends, motorcycle riding and antiquing.

Did you have a great experience with Kathy, Stacy, and Michele at Concept by Iowa Hearing Aid Centers’ Pella clinic? We’d love to hear about it!

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