Ottumwa, Iowa Clinic Location

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The Concept by Iowa Hearing Aid Centers Ottumwa clinic location is headed up by Licensed Hearing Instrument Specialists Summer Alberts-VanVeen, and Nellie Springer is our Clinic Administrator. The Ottumwa location is a full-service hearing aid clinic where patients can get hearing aid cleanings, check-ups, and trade-in or purchase new hearing aids. Hearing screenings are free, so come in and check your hearing with our friendly staff.

When you purchase Concept hearing aids and become a part of the Concept family, you won’t be charged a co-pay for your future appointments.


Location and Clinic Hours

Quincy Place Mall
1110 N. Quincy Ave., Ste. 46
Ottumwa, IA 52501


Clinic Hours:
Monday – Friday: 8 a.m. – 4:30 p.m.

Click here to view a list of clinic closings for holidays or inclement weather.

Clinician Hours:
Tuesday and Friday: 8:30 a.m. – 4:30 p.m.

Ottumwa Team

Summer Alberts-VanVeen

Summer Alberts-VanVeen – Licensed Hearing Instrument Specialist -Marshalltown, Ottumwa

Summer joined the Concept family in November of 2015. Before joining the Concept team, Summer spent over 9 years in management and logistics with a health and child development background. Her favorite part of being with this team is knowing that the people she works with are experts at what they do and the patients’ quality of life has improved because of it.

In her time away from work, Summer is a semi-professional competitive runner with two grown boys. She loves anything adventurous and everything that brings a smile to someone.

Nellie Springer

Nellie Springer –  Clinic Administrator – Ottumwa

Nellie was born and raised in Ottumwa, Iowa. She graduated from Indian Hills Community College from the Administration Assistant Program and has been working in customer service for over 20 years. She is dedicated to helping our patients in and around Ottumwa with their hearing health needs and welcoming them to the Concept family.

She has been married for 16 years and has two sons, aged 21 and 15. When she isn’t in the Ottumwa clinic, you can find her spending time with her family and friends, walking her 2 dogs, biking, or exploring the outdoors.

Did you have a great experience with Stacy and Nellie at Concept by Iowa Hearing Aid Centers’ Ottumwa clinic? We’d love to hear about it!

Click on the Yelp, Google, or Facebook icons below to give Stacy and Nellie a review. Or write a testimonial.

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Ottumwa, Iowa
1110 N Quincy Avenue, Suite 46
Ottumwa Iowa 52501
United States
Phone: 641.682.2007