Dubuque, Iowa Clinic Location

The Concept by Iowa Hearing Aid Centers Dubuque clinic location is headed up by Licensed Hearing Aid Dispenser Heather Houk, and Tennille Fain is our Clinic Administrator. The Dubuque location is a full service hearing aid clinic where patients can get hearing aid cleanings, check-ups, and trade-in or purchase new hearing aids. Hearing screenings are always free at all Concept clinics, so come in and check your hearing with our friendly staff.

At Concept, there are no hidden fees, no commitment to buy, and free lifetime follow-up care with purchase. The Dubuque clinic is equipped with the latest technology and newest hearing aids available on the market.

  • Location & Clinic Hours

    The Kennedy Mall
    555 John F Kennedy Road Suite 480
    Dubuque, IA 52002


    Clinic Hours:
    Monday – Friday:  8:30am – 5pm

    Clinician Hours:
    Tuesday: 10am – 7pm
    Wednesday:  9am – 5pm

Dubuque Team

Heather Houk

Heather Houk – Licensed Hearing Aid Dispenser – Waterloo, Dubuque, West Union

Heather was born and raised in southern Iowa. She has eight years experience in health care, with two years in an Otology/Neurology office.

Heather enjoys spending time with her husband and two boys. During football season they can be found cheering on the Hawkeyes.

Tennille Fain

Tennille Fain –  Clinic Administrator – Dubuque

Tennille joins Concept with 16 years of experience in financial and medical offices. She was born in Mason City, IA and graduated from Denver, IA. Tennille moved with her family to the Marion area in 1997.

She is married and has 2 daughters ages 16 and 19.  She enjoys  listening to music, spending time with friends and family, watching auto racing, and attending concerts/festivals.

Get Your FREE Hearing Screening

A free hearing screening at one of our 22 locations throughout Iowa is the best way to find the right hearing aid and hearing aid accessories for you.