Dubuque, Iowa Clinic Location

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The Concept by Iowa Hearing Aid Centers Dubuque clinic location is headed up by Licensed Hearing Instrument Specialist Heather Houk, and Tennille Fain is our Clinic Administrator. The Dubuque location is a full-service hearing aid clinic where patients can get hearing aid cleanings, check-ups, and trade-in or purchase new hearing aids. Hearing screenings are always free at all Concept clinics, so come in and check your hearing with our friendly staff.

At Concept, there are no hidden fees, no commitment to buy, and free lifetime follow-up care with purchase. The Dubuque clinic is equipped with the latest technology and newest hearing aids available on the market.

Location and Clinic Hours

The Kennedy Mall
555 John F Kennedy Rd., Ste. 480
Dubuque, IA 52002


Clinic Hours:
Monday – Friday:  8:30 a.m. – 5 p.m.

Click here to view a list of clinic closings for holidays or inclement weather.

Clinician Hours:
Tuesday: 10 a.m. – 7 p.m.
Wednesday:  9 a.m. – 5 p.m.

Dubuque Team

Heather Houk

Heather Houk – Licensed Hearing Instrument Specialist – Waterloo, Dubuque, West Union

Heather was born and raised in southern Iowa. She has eight years experience in healthcare, with two years in an Otology/Neurology office.

Heather enjoys spending time with her husband and two boys. During football season they can be found cheering on the Hawkeyes.

Tennille Fain

Tennille Fain –  Clinic Administrator – Dubuque

Tennille joins Concept with 16 years of experience in financial and medical offices. She was born in Mason City, IA and graduated from Denver, IA. Tennille moved with her family to the Marion area in 1997.

She is married and has 2 daughters ages 16 and 19.  She enjoys  listening to music, spending time with friends and family, watching auto racing, and attending concerts/festivals.

Did you have a great experience with Heather and Tennille at our Dubuque clinic? We’d love to hear about it!

Click on the Yelp, Google, or Facebook icons below to give Heather and Tennille a review. Or write a testimonial.

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