Meet Our Team

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Our team of Doctors, Audiologists, and Licensed Hearing Aid Dispensers are fully trained, certified, and experienced in the fields of hearing health, tinnitus, testing for hearing loss, and prescribing treatment for hearing loss. Each Clinic Administrator is a friendly and knowledgeable touchstone, whose face you will come to recognize as you proceed in your journey with us.

Taylor Parker

Taylor Parker – President/Owner – Corporate Office

Duane Flagel

Duane Flagel –  Co-Founder/Owner

Sheila Williams

Sheila Williams – Operations Manager – Corporate Office

Claire McGranahan

Claire McGranahan – Marketing and Communications Director – Corporate Office

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Sara Elliott – Digital Marketing Coordinator – Corporate Office

Summer Alberts-VanVeen

Summer Alberts-VanVeen – Licensed Hearing Instrument Specialist – West Des Moines


Robert Steger – Licensed Hearing Instrument Specialist – West Des Moines

Patty Noyes

Patty Noyes – Clinic Administrator – West Des Moines

Tammy Williams_web

Tammy Williams – Clinic Administrator – West Des Moines

Melissa Hamerlinck

Melissa Hamerlinck – Audiologist – Cedar Rapids, Coralville

Sandy Brune

Sandy Brune – Licensed Hearing Instrument Specialist – Coralville, Cedar Rapids

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Therese LeClere – Clinic Administrator – Cedar Rapids

Stacey Molter – Clinic Administrator – CoralvilleCedar Rapids

Kathy Shaw

Kathy Shaw – Licensed Hearing Instrument Specialist – Oskaloosa, Pella, Grinnell

Stacy Sammons

Stacy Sammons – Licensed Hearing Instrument Specialist – Oskaloosa, Pella, Grinnell

Michele Van Helten

Michele Van Helten – Clinic Administrator – Oskaloosa, Pella

Nellie Springer

Nellie Springer – Clinic Administrator – Ottumwa

Kat Klauer

Kat Klauer – Licensed Hearing Instrument Specialist – Quad CitiesClinton

Shauna Learn

Shauna Learn – Clinic Administrator  – Quad Cities

Eric Smargiasso

Eric Smargiasso, NBC-HIS  – Licensed Hearing Instrument Specialist – Ames, Pleasant Hill, Fort Dodge

Liz Kelly

Liz Kelly – Clinic Administrator – Ames, Fort Dodge

Jennifer May

Jennifer May – Clinic Administrator – Pleasant Hill

Heather Houk

Heather Houk – Licensed Hearing Instrument Specialist – Waterloo, Dubuque, West Union

Tennille Fain

Tennille Fain –  Clinic Administrator – Dubuque

Ellen Humphrey –  Clinic Administrator – Waterloo